Grace picks up your business phone 24/7 — books the job into your calendar, texts the customer, and sends you the summary. Built and run by your Digital Business Partners at Just Sorted. She's answering our phones right now — call and hear her yourself.
go on —
try to trip her up
This isn't a video of a demo of a prototype. It's our actual phone line, answered by the actual product, today. Call it like a customer would.
Things to try: book a fake job and watch the confirmation text arrive · mumble your suburb, then spell it — she gets it right · ask if she's AI — she won't lie to you · ask for a price — she'll book you a call instead of making one up.
picks up in seconds. every time.
24/7, natural Australian voice, your business's name. Urgent job? She flags it and you hear about it in minutes, not Monday.
What the job is, where it is (she knows all 18,500 Australian suburbs — and asks instead of guessing), how urgent, who's calling.
Real slots from your real calendar, offered on the call. Booking lands in your calendar and the customer gets a confirmation text — one step, no gap.
A text the moment the call ends: who, what, where, booked or needs-you. Miss a call entirely? The caller gets an instant text-back so the job doesn't ring your competitor.
Repeat callers get greeted by name and don't repeat themselves — she keeps the facts, never raw recordings. Every week she proposes new answers from real calls, and nothing changes until you approve it. She gets smarter, supervised.
Someone wants a human? She transfers live or queues the callback. Someone asks if she's AI? She says so — honestly, and required by law. No tricks.
Every other AI receptionist either dodges price questions or — worse — makes numbers up. Grace does neither. When a caller wants a quote, she takes the details and the firm number only goes out after you've approved it from your phone. One tap. Your pricing, your call, every time.
Ballpark on the call → details to your phone → you approve → customer gets the firm quote by text → she follows up until it's a yes. All optional, all yours.
your thumb. not hers.
If the phone rings while you're on the tools, mid-cut, mid-appointment or mid-anything — that ring is money walking to the next listing. Grace was built for exactly that.
Urgent-job triage, suburb-perfect bookings, quotes with your approval. She knows a burst pipe from a leaky tap and acts like it.
Every missed call during a cut is a booking someone else got. Grace fills your book while your hands are full — and confirms by text so they actually show up.
Calendar-true bookings, repeat-caller memory, NDIS handled properly — booked with plan details captured, or referred compliantly. Built for Australian rules, because we're Australian.
Grace is what we named ours. Yours can be whoever fits your shopfront — her name, voice, greeting, services, FAQs, even how she handles a price objection are set up for your business by us, not by you fighting a dashboard. Live in under a day. Changes land in hours. And she's better with mates: the same crew installs your website, follow-ups and books — one partner, one bill, everything talking to everything.
One setup call. We build her profile, wire the calendar, test the lot and switch her on. You never touch a config screen unless you want to.
Every piece of feedback goes into a register we work through weekly — the last round of caller feedback shipped as fixes the same day. That's the whole company answering, not a ticket queue.
Month to month, cancel anytime, and the workflows we build stay yours. We make our money by being worth keeping — same deal as everything we do.
A flat monthly fee — we give you an honest range on the call once we've seen what you need. No lock-in, cancel anytime. If we can't save you more time than it costs, we'll tell you.
Yes, and she says so when asked — honestly and by law. Callers who want a human get one: she transfers live or queues a callback, and anything urgent goes straight to your phone.
Every call is logged and every piece of feedback goes into a register we actually work through — fixes usually ship within days. And she never guesses on the big stuff: quotes only go out after you approve them from your phone.
Under a day once we've had the setup call. One profile covers your services, your FAQs, your voice — we install it, test it, and switch it on. Changes after that usually land within hours.