We find where your team's hours disappear, then install the AI workflow that gets them back — one at a time, scoped in writing, and you own it.
At Just Sorted, we work with Australian small and medium businesses whose revenue rides on the phones. Time and again we saw the same two leaks: calls ringing out during busy hours, and a CRM three weeks behind reality because nobody has time to log calls by hand.
That's why we partnered with Aircall. It's a business phone platform built for sales and support teams, and it integrates directly with the tools our clients already run — Attio, HubSpot, Xero and 200+ more — so every call logs itself, with full context.
Bring whoever runs your sales floor or your office. This page and the FAQ answer you both — the money and exit questions for one of you, the how-it-actually-runs questions for the other.
"Aircall is the AI-powered customer conversation platform for modern sales and support teams."
Gives reps live prompts, playbooks, and guidance during calls. Automates post-call work including CRM updates and follow-up email drafts.
Automates outbound sequences so reps spend more time talking and less time dialling. Proven to drive 285% more outbound calls.
Managers see live dashboards, can whisper-coach during calls, and review performance without sitting through entire recordings.
Connects seamlessly with Salesforce, HubSpot, Pipedrive, Zoho, and 200+ other tools — so every call is automatically logged with full context.
Where calls come in, who answers, what rings out, and what it's costing — mapped in plain English with your numbers.
Aircall set up, your numbers ported, and every call logging itself into the CRM with full context. Scoped in writing first.
Routing tuned, the team walked through it on their own screens, and the busywork switched off.
We stay on it — monitoring, tuning and fixing as your volume grows. You own every account.
Just Sorted is a partner of Aircall. We can't negotiate or vary Aircall's services or terms — Aircall contracts with you directly.
Calls that ring out. Follow-ups that slip. Leads that go cold while the pipeline moves on. You don't need an industry statistic to know what that costs — and we won't quote you one. On the 15-minute call we'll put a number on it using your call volumes and your deal values.
Then we implement Aircall: routing and menus set up around how your sales floor actually runs, connected to your CRM where it helps, and your people trained on it before anything goes live. When we show you the product, it's our demo environment — and we'll say so.
See exactly how we install it →You talk, we listen, and together we put a rough number on the pain. Nothing is sold on this call — that's a rule, not a style.
If the phones are the leak, we take you through Aircall — no obligation. If the pain is somewhere else, we tell you what we'd fix first. And if nothing's worth fixing yet, we say that too.
One page: the outcome, the fixed fee, what "done" means, how your data flows, how you exit. Payment lands on acceptance — not upfront.
Week one we build and shadow the real work; week two runs in parallel until we've walked your staff through it and you've signed off. Then you own it — workflows in your accounts, one-page SOPs, full handover.
Once the first one is earning its keep, the paid workflow audit goes deep on the rest of the business — and it's credited against the next implementation.
Tell us where the leak is, and we'll tell you which lane we'd check first. We don't sell anything out of the box.
It's free — until you count the hours. That's why the 15-minute call puts a number on it — small or not, we'll tell you and leave you to it.
Plenty of businesses are already experimenting with ChatGPT, and most experiments stay experiments — nothing wired into the phones, the books or the CRM, nothing the team actually runs on. If someone on your team can build and maintain that internally, that's a genuine option.
They'll happily sell you a five-figure transformation program. We install one workflow at a time, priced in writing before we start — and you own everything we build, so there's nothing to rent back.
Just Sorted is run by career accountants. The numbers in your scoping document behave accordingly — counted, costed, never rounded up.
Rallee, a Sydney recruitment business, runs its day out of an operating system we built — pipeline, tasks, candidate records — on their own domain, in their own accounts. If Just Sorted walked away tomorrow, they'd keep every bit of it. That's what "you own it" means in practice.
It's one real installation, owned outright — and we won't dress it up as a size-matched case for every business reading this. No invented numbers, no testimonials we wrote ourselves. See what's actually shipped →
Mostly, it stays exactly where it already lives — your Xero, your Google account, your calendar — not copied into a system of ours. The workflow itself does need a little operational data to do the job: bookings, call logs, messages. That mostly runs on overseas infrastructure today, same as almost every small-business tool in Australia — we're not pretending otherwise. Australian-hosted options exist and we're actively looking at them; if keeping data onshore matters to your business, raise it at the audit and we'll scope around it.
The audit that finds the problem is free. If we build something afterward, the fee is scoped to what the audit actually finds and agreed in writing before we start — we don't publish a rate card because a generic number wouldn't mean anything for your business.
Everything we build lives in your own accounts, and the exit terms are written into the one-page scope before we start. If the phone system's involved, your Aircall subscription is a separate, direct agreement between you and Aircall — we'll walk you through its terms before anything is signed.
Every install gets a human-review point named in the scope before it goes live. What we can't yet show you is a track record — we don't have a measured accuracy result from a business your size, and we're not going to pretend otherwise.
Honestly, we don't have a formal succession clause yet — ask us directly and we'll tell you exactly where things stand. What we can commit to in writing: you own every workflow and every credential, so nothing you rely on depends on us still being around.
Mostly, it stays where it already lives — the full answer is just above, and the specifics for your setup get mapped in writing at the audit.
Everything. Every workflow lives in your accounts from day one — there's nothing of ours to hand back.